We are always thinking about new ways for our customers to be involved with the future of Request Tracker. Since RT is open source, many of the features you see today are because of users just like you.
We get a lot of feedback from our customers about features they'd like to see added to RT, and while we'd love to work on each request, the majority of our time is focused on providing product support to our on-premise and hosting customers, or working on new features that other users have sponsored.
To help share future product ideas we’ve created a Sponsored Features Page. If you’re interested in adding a potential feature to the list, would like to help fund the development of a feature, or are interested in shared sponsorship opportunities please get in touch with us.
We'll be updating this list as we receive feedback, so check back in often to see what great features may be in store for RT!