Download RT or RTIR
Questions about Request Tracker and/or RTIR? We can help! Before you download RT, we'd really appreciate it if you could take a moment to tell us a bit about yourself. This is 100% optional and we promise never to sell your name or information. If you choose to submit your email to us, you accept that BPS may contact you in the future with information we believe would be helpful or relevant to you.
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If you’d like to try out RT or RTIR, we can offer access to a private test instance which will give you access to many features including:
Queue creation and configuration with Custom Fields
Ticket Creation, Assignment, History
User and Group Creation and Rights configuration
Reporting and Dashboards
Assets and Knowledge Base