RT 4.0 will reach end of life on February 15, 2017. It is recommended that users upgrade their RT instances to a supported version, 4.2 or 4.4, before that time.
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RT 4.0 Reaches End of Life
Request Tracker, with its first class support for email, offers the familiarity of a shared inbox. On top of that, RT brings the organizational power of an enterprise ticketing system.
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RT: The Cure for the Shared Inbox
We're coming to LA with our new 3 day RT training!
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September! Join us for RT Training in LA, Now With More Workshop!
