RTFM 2.4.2 Now Available!

We are happy to announce that RTFM 2.4.2 is now ready for download!

It includes a number of bugfixes and an important compatibility fix
which you need to use RTFM with RT 3.8.3 or greater.

You can download it from:


SHA1 sums

d96b0cd58d983098e4543143aef06b351fdd4a84  RTFM-2.4.2.tar.gz
bbdf23e5da00e6b464f15d72adfe16f43e70837b  RTFM-2.4.2.tar.gz.sig

A changelog can be found after the cut:

RTFM 2.4.2 Changelog


  • Load TransactionCollection before calling new() on it in the upgrade scripts
  • 3.8.3 starts looking for rights granted via objects other than tickets
  • Float article searching to the right so it doesn't stack under GotoTicket
  • Move search headers back over to the left (ticket 13134)
  • Fix acl creation on more recent Pg versions
  • Fix SQL to not find topics from Class 1 when looking for global topics
  • Wording cleanups on reply pages (Shawn)
  • Rename schema.mysql-4.0-4.1.pl to upgrade-mysql-schema.pl and port improvements from RT (accessing remote hosts and more efficient SQL)
  • Don't look at non-RTFM Custom Fields during a search even if they happen to be named Class
  • Refactor plugin overriding in tests to play well with RTIR's tests
  • Fix an issue with 'use 5.8.3' and perl 5.10 (Thanks to Ian Norton)


  • Better upgrade instructions for 2.0 on a new machine
  • Updated it.po (Thanks to Nicola Murino)
  • Fix fr.po file to be all utf8 (Thanks to Emmanuel Lacour)

Share this post: