Moving RT Wiki to New Hosting

Best Practical is moving the Request Tracker wiki to a new hosting site!

If you've used the RT community wiki over the years, you may have noticed the ads have increased quite a bit on Wikia. To make sure RT users have a productive environment to share their RT knowledge, we're moving to our own hosted wiki so you can focus just on reading about and sharing RT knowledge.

We need your help to complete the cut-over.

The new wiki is now available at

We have copied over all of the great content from the current wiki and now we'd like you to check the new site and confirm the content has been copied correctly. Also, we're unable to move the accounts, so we'd like you to sign up for a new account and try editing some pages.

Our plan is to welcome feedback for the next 2 weeks and fix any issues you discover. Assuming there are no major issues, on Wednesday, June 29, we're targeting a cut-over where we'll make the new wiki the primary RT wiki. Shortly after that, we'll work on turning off the version on Wikia.

You can see current changes and issues, and add new ones, here:

Or send email to us at

We hope you like the new wiki site and as always, thanks for your help and support for RT!

Share this post: