Length: 4 hours

This session focuses on the server-level components needed to install and manage an RT system. Some knowledge of Linux or other *nix type system is expected to get the most out of this session.

Topics:

• Installing RT

• RT dependencies

• Perl for RT

• Database options and considerations

• Integrating and managing email

• Tuning RT and your database

• Profiling and debugging RT

• Installing extensions

• Upgrading RT