Installation Support
Enterprise solutions for enterprise needs.
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We are the most knowledgeable company around when it comes to installing RT and RT-based technologies.
Purchasing installation support from us gets you:
- Remote installation of the latest RT
- One year of Q&A support
Installation costs $2,500 USD. You may order online or contact sales@bestpractical.com directly.
Basic installation is included with all of our support contracts (except Q&A).
We also offer customized support packages designed to meet the needs of any organization. Academic discounts are available.
System Requirements
On the server side, RT requires a Unix or Linux operating system, SQL database, web server, and Perl.
- Operating system
- Linux, Mac OS X server, FreeBSD, Solaris, or another Unix-like operating system
- Database
- MySQL, PostgreSQL, and Oracle
- Web server
- Apache, Lighttpd, nginx, or any other server which supports FastCGI