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About

Best Practical Solutions LLC are the creators of RT: Request Tracker, the leading open-source issue tracking system.

Best Practical was founded to deliver value to RT's established base of users by providing custom development and user support for RT. We are fully committed to supporting RT as an open source technology, while providing the quality development and support necessary to operations in commercial enterprises and corporations.

Best Practical was founded in October 2001 by Jesse Vincent, the author of RT. The company is located in Somerville, Massachusetts.