RT: Request Tracker


RT lets you install extensions which add functionality and features to the vanilla RT package. They're a great way to customize RT for your needs! Extensions are usually freely available and written by both Best Practical and users of RT alike. Browse our featured extensions and full extension list below!

Sorry, something went awry

For one reason or another, you got to a web page that caused a bit of an error. And then you got to our 'basic' error handler. Which means we haven't written a pretty, easy to understand error message for you just yet. The message we do have is:

Internal server error

There's a pretty good chance that error message doesn't mean anything to you, but we'd rather you have a little bit of information about what went wrong than nothing. We've logged this error, so we know we need to write something friendly explaining just what happened and how to fix it.

Head on back home